Frequently Asked Questions
Everything you need to know about shopping on MarketHub.
Add products to your cart, then head to checkout. Log in or create an account, pick an address and a payment method, and confirm your order. You will receive a confirmation email right away.
We support bank cards (Visa, Mastercard), PayPal, and manual bank transfer with payment proof upload. Available methods are shown at checkout.
Most orders are delivered within 2–5 business days depending on your location and the vendor. You can track your order from your Customer Dashboard.
Yes. Log in and open Orders in your dashboard to see the live status at every step, from placed to delivered.
Unused items in their original packaging can be returned within 14 days of delivery. See our Returns and Exchanges page for the full process.
Once a return is approved, refunds are processed back to your original payment method within 5–7 business days. Approved amounts appear under your order.
Every vendor on our marketplace is reviewed and approved by our team before they can sell. Vendor ratings also help you pick reliable sellers.
Create a vendor account from the register page, then submit your store details for approval. You will be notified once your store is live.
Flash sales are time-limited deals with special prices and a countdown timer. When the timer hits zero, prices return to normal.
Absolutely. We use secure connections, encrypted checkout, and never share your data. Read our Privacy Policy for details.